Delivery, Refund & Cancellation Policy
Last updated: June 17, 2026
Delivery
📦 Digital Products
Delivered automatically to your registered e-mail address after payment confirmation. Usually within 0–5 dakika . Contact our support team if you experience any delays.
⚙️ Service-Based Products
For installation, consulting and custom development services, work begins at the date and time agreed after order confirmation. The process is coordinated via WhatsApp or e-mail.
Refund Conditions
Under distance selling regulations, digital content is outside the right of withdrawal once performance has begun with the consumer's consent. Nevertheless, customer satisfaction is our priority:
- Delivery failure: Full refund if the product does not arrive within 24 hours.
- Service not started: Full refund if cancelled before the service begins.
- Technical defect: Full refund if the product is unusable and no fix is provided within 48 hours.
- Digital product downloaded/used: No refund.
- Service in progress: A pro-rated charge applies for the part used; the rest is refunded.
Cancellation
To cancel your order, within 2 hours [email protected] of payment confirmation, contact us at the address below or via WhatsApp. Cancellation is not possible after digital product delivery.
Refund Process
- Submit a refund request [email protected]'a iletilir
- Talebiniz 2 business days Your request is reviewed within
- Onaylanan iadeler 5–10 business days Approved refunds reach your payment method within
- Additional delays may occur depending on your bank/card issuer
Contact
For refund and cancellation requests: [email protected] · WhatsApp
Delivery, Refund & Cancellation Policy
Last updated: June 17, 2026
Delivery
📦 Digital Products
Delivered automatically to your registered email address following payment confirmation. Typically delivered within 0–5 minutes. Contact our support team if you experience any delays.
⚙️ Service-Based Products
For installation, consulting, and custom development services, work begins at the agreed date and time following order confirmation. The service process is coordinated via WhatsApp or email.
Refund Conditions
Under applicable distance selling regulations, digital content that has been delivered with the consumer's consent is generally exempt from the right of withdrawal. However, customer satisfaction is our priority:
- Delivery failure: Full refund if the product is not delivered within 24 hours.
- Service not started: Full refund if cancelled before service commencement.
- Technical defect: Full refund if the product is unusable and no resolution is provided within 48 hours.
- Product downloaded/used: No refund applicable.
- Service in progress: A pro-rated charge applies for work completed; the remainder is refunded.
Cancellation
To cancel your order, contact us within 2 hours of payment confirmation at [email protected] or via WhatsApp. Cancellation is not possible after digital product delivery.
Refund Process
- Submit your refund request to [email protected]
- Your request will be reviewed within 2 business days
- Approved refunds are processed to your original payment method within 5–10 business days
- Additional delays may occur depending on your bank or card issuer
Contact
For refund and cancellation requests: [email protected] · WhatsApp